The Financial Services Forum believes it is very important to respect the privacy of individuals, and to make only safe and ethical use of the information that is provided through electronic channels.
Where we collect information we are doing so in order to offer you better services, both on the website and in the rest of our operations.
If any of the information we hold about you is inaccurate we will do our best to correct it quickly once you notify us. If you are a Member, you can update your contact details yourself online.
Some of the information you give will be held in a database: we will ensure that this is secure and can only be accessed by authorised people.
The information we collect and how we use it
We do not collect any financial information on this website.
We may ask you to complete surveys or questionnaires on the website from time to time. These will always be voluntary, but we may use the information from them to personalise the web site and to target marketing to relevant users.
We will ask you for your email address. The majority of Member communications are made via email. You can delete or change your email address at any time or unsubscribe to particular types of email.
The website offers you the opportunity to change your preferences about which industry sectors you would like to receive communications about. To change preferences, login and select 'My Forum” from the top horizontal menu.
Who will have access to the information?
Any information you give will only be available to The Forum.
No information about you or your use of the site will be made available to any other organisation without your consent.
We may disclose personal data in order to comply with a legal or regulatory obligation.
Information you give in response to surveys and questionnaires on the website will be used to help determine policy and to help improve its services to members
We may follow up some survey responses by phone or email.
The website compiles user profiles automatically to help us improve the content, design and performance of the site. These profiles will be used only for this purpose and will not be released to any other organisation.
Cookies are small files stored in your computer’s hard drive by your web browser. Every visitor to the website receives a cookie. When you log in to the site our computer server will access these cookies so that it can recognise your computer, and make using the site easier for you.
Cookies allow us to remember your username and password to save you having to retype it every time you log in. They enable us to measure and analyse general visitor information.
They also enable us to track what pages and facilities on this site that you visit so that we can build up a profile of your interests and needs to target marketing and information to your needs.
Most web browsers automatically accept cookies but you can alter your settings so you are prompted every time a cookie is sent to you. You can also choose not to receive cookies at all. However, please note that if you have ‘disabled’ cookies in your browser this way you may not be able to use certain features on this Website.
Other web sites
The website and Forum emails may contain links to other websites. The Forum is not responsible for the privacy policies, content or practices of these sites.
This privacy statement forms part of the Forum’s commitment to the principles of the Data Protection Act 1998.
Queries and concerns
Should you have any questions or concerns about this policy or the way we operate it, please feel to contact:
Richard Nolan, Operations Director
020 3657 9892