Guy Beressner, Head of Client Strategy, Yahoo! UK & Ireland
Gill Cattanach, former Marketing Director, Alliance Trust
Leslie de Chernatony, Professor of Brand Marketing, Birmingham Business School
Mark Goodman, Distribution Director, Zurich Financial Services International
Jacqui Haskins, Marketing Director, M&G Investments
Gary Hockey-Morley, Marketing Director, The Post Office
Glenn King, General Manager Customer Strategy & Delivery, National Australia Group
Andrew Norton, Head of Alternative Channels, Halifax Group
Malcolm Oliver, contributing author, Argent
Andrew Porter, Managing Director, The Financial Services Forum
Thierry Saada, Sector Director, Royal Mail
Neil Scaife, Planning Director, WPP Group
Alan Thompson, Chief Executive, The Haystack Group
Patrick Waldron, Chief Executive, Post Office Financial Services