Event details

Annual Members' Conference: Customers are Setting the Business Agenda

Event type: Conference

Sponsored by: BT

Location: BT Centre, 81 Newgate Street, London, EC1A 7AJ

Date: 24 Mar 2015
Time: 09.00 for 09.30 until 14.00

The first Members conference of 2015 will focus on the customer. The business case between customer experience and consumer loyalty is very compelling. With Ryanair starting to recognise the link between being 'nice' and an increased load factor, the financial services industry can't be far behind. Happy customers and employees lead to increase loyalty and demonstrable business benefits. The conference will include keynote presentations from industry and marketing experts and, as always, excellent networking opportunities.

Further information is for Members only. Please either log in or register for more information.

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