Generation Y, comparable in size to the Baby Boomers, is one of the largest generations in history, a population spanning age 9 to 30. These young people may be on the edge of private banking radar today, but as they inherit $41 trillion (in the U.S. alone) in the largest wealth transfer in history, they will fast come into focus. Financial institutions need to ramp up awareness of this critical market now to create strategies and secure brands for a future that will otherwise put assets that may have been in place for generations––as well as potential new acquisitions––at risk.

Human capital measurement models are beginning to identify clear links between HR metrics and initiatives on the one hand and business performance on the other. Drawing on the latest initiatives at two of the leading players in this field, we show how employee engagement has been identified as one of the key ‘human capital drivers’ that can make a measurable difference to the bottom line.

Magnus Spence and Nils Johnson share 15 key insights into the world of Asset Management.