Could Voice Assistants, such as Amazon Echo and Google Home, be set to transform the e-commerce market, in the same way as smart phones and change the way we acquire and service our customers?
How are insurance providers (insurers, brokers, comparison sites) evolving their offering to include Voice devices? How can you adapt your processes as consumers become increasingly comfortable purchasing goods and services through their virtual assistant?
If Voice transaction is set to be the new battleground for search, quote, buy and claim in insurance, how do you ensure you are positioning yourself to meet the growing consumer demand?
Irlinta Mavromati, Senior Industry Manager, Google
Ravi Lal, CEO, Voxly Digital