Retail Banking


328

Members

Most active members

Chairperson

Aldermore Bank Plc

abhi shan

onlinepersonalloans.com


Abigail Whittaker

Executive Assistant to CEO

TSB


Adam Richards-Gray

Head of Marketing

Defaqto


Adrian Bloomfield

Adrian Bloomfield

Chief Executive Officer

NCI Resources Limited


Adrian Fry

Head of Customer Insights & Delivery

Bank of Ireland UK plc

Communities: Mortgages


Adrian Moloney

Sales Director

OneSavings Bank


Innovative Start-Ups: A Comparison of Metro Bank and Funding Circle

If you were investing in a new financial services business in 2010, would you have chosen to invest in a multichannel bank or a disruptive fintech? Metro Bank and Funding Circle from the UK provide us...

Fintech, Retail Banking

0


Product and Service Innovation in Financial Services

As part of The Forum’s regular 60 Seconds article – a collection of Member comments on a particular theme of relevance to the financial services marketing community – we asked you for your thoug...

Asset Management, Brand Strategy, Corporate and Investment Banking, Fintech, General Insurance, Mortgages, Private Banking and Wealth Management, Retail Banking

10


Beware of Retail Banking’s Present becoming Asset Management’s Future

At first glance, asset management may seem nothing like retail banking: no chain of branches to operate, no round-the-clock call centres. But technology is disrupting both sectors in similar ways: as...

Asset Management, Fintech, Retail Banking

0


Is Your Bank Really Into You?

Last Thursday, I listened to Mary Meeker’s Internet Trends Report for 2016 and it made me think about the interactions I have with certain brands. Instantly my bank came to mind. I began to question...

Retail Banking

0


All Aboard: How Challenger Banks Can Attract More Customer Deposits

Kevin Mountford, CEO of PBF Solutions examines the key approaches that challenger banks should take to attract and retain new customer deposits

What’s the main challenge facing any challenger ban...

Brand Strategy, Private Banking and Wealth Management, Retail Banking

0


The Disruption Revolution

We are at the beginning of a financial services revolution. True disruption in the sector is only just starting to take shape. Amazon, eBay, Expedia, Uber and Betfair all changed the face of the marke...

Asset Management, Corporate and Investment Banking, Fintech, General Insurance, Life & Pensions, Private Banking and Wealth Management, Retail Banking

21


Authenticity in Financial Services

The ten-year anniversary of the financial crisis should be the perfect reminder to the financial services sector that it needs to focus on its authenticity. The sector is still dealing with negative p...

Retail Banking

0


GDPR – compliance exercise or marketing opportunity?

There are around 200 days and counting until the GDPR comes into force on 25th May 2018. It’s a hot topic and is currently exercising the minds and resourcing of IT and compliance teams throughout t...

Digital & Direct Marketing, Retail Banking

0


Open Banking Business Research

As part of its retail banking market investigation, the Competition and Markets Authority (CMA) concluded that older and larger banks do not have to compete hard enough for the banking business of p...

Private Banking and Wealth Management, Retail Banking

0


Awards for Product & Service Innovation

Since its launch in 2000, The Financial Services Forum has supported the improvement of financial services marketing, through a better understanding of the consumer, the marketplace and marketing pe...

Fintech, Retail Banking

0


August 2017 Consumer Confidence Briefing

The monthly UK Consumer Confidence Barometer (CCB) undertaken by GfK on behalf of the European Commission* is 2 points up in August at-10. As in 2016 the July measure reflected an election result; the...

Retail Banking

0


July 2017 Consumer Confidence Briefing

The monthly UK Consumer Confidence Barometer (CCB) undertaken by GfK on behalf of the European Commission* dropped by 2 points between June and July to -12. A year ago the measure was also -12, having...

Retail Banking

0


Mar
08
LDN

Rising Interest Rates: How will Customer Behaviour Change?

While the Brexit vote triggered a cut in the base rate to a new low of 0.25%, the focus has since been turned to rate rises. How will consumer behaviour change and what should marketers' priorities be...

Available to: E

Retail Banking

0


Dec
13
LDN

Open Banking: Winners and Losers

What does the brave new world of open banking mean for the established retail banks? How will they adapt or is this a golden opportunity for digital and other challengers to make inroads? Will custome...

Available to: E

Retail Banking

0


Oct
17
LDN

Harnessing a Mobile Future

With millions of Britons already using banking apps and rapid growth in mobile payments, banking via smartphone looks set to become ever more popular. But what will the mobile banking experience of th...

Available to: E

Retail Banking

1


Apr
04
LDN

Pricing in a Digital World: A New Age in Banking

The last two years have seen banks accelerate the delivery of value through digital solutions, although few pricing approaches have maintained the same pace.  The importance of being 'relevant' to cu...

Available to: E

Retail Banking

0


Mar
14
LDN

More Disruption

With banks already facing disruption from Fintech and other challengers, the forthcoming implementation of the European PSD2 directive is set to herald a new wave of competition.

Open banking offer...

Available to: E

Retail Banking

0


Oct
20
LDN

What’s the Role of the Branch?

As banks continue to shrink their high street networks to cut costs, what's the point of retaining branches?  What's their role?  Is it about branding and maintaining a reliable, secure image, parti...

Available to: E

Retail Banking

0


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